I had a fantastic experience with Facets.
It was easy to reach out and make a booking. The dedicated one-on-one time was great. Suresh was clear and transparent about costs and timings, and its clear from the beginning he is very knowledgeable so I was more than happy to defer to his clearly better judgement and advice. The end product exceeded my expectations.
We worked with Facets to repair my wedding ring and to create some earrings that were a gift. Everything turned out so beautifully! The service was personal and detailed; we received excellent service throughout and we are very happy with the products. Thank you!
After six years of consistently excellent service, I completely trust Suresh and his team and will continue to do so for many years to come.
The whole team at Facets were amazing and patiently walked me through all the things I needed to know about diamonds. Once we nailed down what I was looking for they sourced the perfect diamond to fit with the design that we came up with.
From there I got a 3D render of the ring before the final ring was made. Overall it was an amazing experience to get the benefit of several generations of diamond experts. I would highly recommend Facets for anyone looking to get a tailored, personalised service but still at a competitive price.
I have a nice experience with Facets Singapore to reset my late mom's white gold diamond earrings into a classic modern casing. Thanks to Suresh who is professional and helpful in meeting my urgent needs of getting the reset earrings in 2 days.
I have used Facets for a number of items over the last fews years, from simple fixing of bracelets and necklaces to resigning wedding and engagement rings and designing a bespoke piece from a Tanzanite purchased on holidays. The craftsmanship and service has always been outstanding.
Resetting my engagement ring was a deeply meaningful decision, and I couldn’t be happier with how it turned out. My original ring was a gold setting with a princess cut diamond flanked by two delicate heart-shaped diamonds—a design I loved for years. But I felt it was time for a refresh that reflected where I am now, both personally and stylistically.
The result? Absolutely breathtaking.
My first time buying any form of jewellery. I visited them in February 2024 and had my proposal ring made by them. My fiancé loved it. We are definitely getting our wedding bands from Facets. Very thankful to Suresh and Nashley.
I had worked with Facets Singapore in 2007 and was very pleased with their work and servics then. We now needed a ring to be reset, my engagement ring, to stack better on top of my wedding band. Not only did they suggest a beautiful new setting, they suggested a beautiful new design.
Loved my experience working with Suresh and Nashley to reset my late mum’s diamond ring into the design that I’ve been dreaming of for a long time. The two of them are super knowledgeable and were able to advise the pros and cons of different options without being aggressive or pushy.
I can’t recommend Facets enough!
I came with 2 of my mum’s rings & a loose solitaire with the requirement that they be redesigned into 1 statement ring. Oh man, was I blown away with the result! The talented Nashley created a one-of-a-kind ring that could only be said to be STUNNING.
AMAZING! Thank you Suresh and your team for all your skill and hard work. Our 20 year old engagement and wedding rings look better than ever! They are fixed, shining and have a new lease of life. Great to meet you, super value and a massive thanks.
I chanced upon Facets Singapore! I have to say.. I had the most memorable, wonderful and rich experience that was beyond my expectations and I hope I will get to have the same experience and more in the near future with Facets Singapore. Facets have such a professional team of experts that helped to design, curate and create my ring from start to end.
Great attention to detail, superb craftsmanship and overall lovely experience. I met with Suresh and Nashley who explained in great detail what I was getting into - diamond cuts, shape, clarity and colours to name a few. Their vast experience in helping customers find their perfect jewellery gave me great confidence that I am in the right place to get something.
My experience at Facets was very good indeed. Suresh and Nashley were attentive, responsive and ultimately helped to create an exquisite piece of jewelry. They helped to develop my initial concept, improving on it with the benefit of their experience to create something that exceeded expectations, at a reasonable price.
For our twelfth wedding anniversary, I wanted to surprise my wife by refreshing her engagement ring. I brought it down to Facets after reading the reviews and was served by Suresh and Nashley who were amazingly engaging in exploring options and possibilities within my budget.
Highly recommend Suresh for his bespoke services. I wasn’t sure exactly what I wanted when I came in but felt very assured in exploring the options with someone with so much expertise and patience. If you’re looking for a custom piece that you can’t just pick up from a shop and made just for you then Facets is it!
Can't say enough great things about Facets Singapore. I was referred to Suresh for my engagement ring from multiple friends and he did not disappoint. From the start Suresh was extremely educational knowledgeable, and patient. Really took the time find the right stone and walk me through the process
My experience at Facets was very good indeed. Suresh and Nashley were attentive, responsive and ultimately helped to create an exquisite piece of jewelry. They helped to develop my initial concept, improving on it with the benefit of their experience to create something that exceeded expectations, at a reasonable price.
I had an eternity ring made by Facets, Suresh sat with me for over an hour to understand exactly what I wanted, my budget and even selected some diamonds to show me the sizes once the ring was completed. The ring came in under budget, was ready for me to pick up within 2 weeks and I could not have been happier.
Extremely happy to have trusted the Facets team with the creation of my engagement ring. Suresh has been genuine and transparent from the get-go. His expertise on diamonds was definitely valuable and reassuring to making such a big decision. Nash was so helpful with her drawings and advice on the creating the bespoke piece.
I shopped around and visited other jewellers in SG before finding Facets, so I can say from experience that they are the absolute best in terms of their level of service and craftsmanship. I had my engagement ring reset with them and loved the process and the outcome. I will be a repeat customer again and again.
Terrific people, outstanding expertise, personalized and warm service. Contacted the Facets team 5 months ago on a bespoke piece and my experience ever since then have been nothing short of stellar.
Would highly recommend the team at Facets. Suresh and his team fixed a broken wedding ring and polished an emerald for me to such a high standard. Their professional, yet friendly approach make this a place to not pass by!
I highly recommend getting your jewelry done by the Facets team. Nash has reset my engagement ring twice and both times with stunning results. This final reset is a keeper! They are also very honest in their dealings so you know you are leaving your jewelry in very good hands.
Awesome journey I've had with Facets in designing and making my engagement ring. My fiance absolutely loved it! The team is extremely professional and dedicated to ensuring the perfect design and experience for us. Although we are based out of London with a 7-8 hours time difference, the communication between Facets and us was seamless and incredible.
If you’re looking for a tailored solution for a special occasion with expert guidance throughout the purchase process, look no further than Facets Singapore. Mr Suresh Hathiramani’s help in sourcing the right diamond for my wife’s birthday...was very enlightening!.
Worked with Suresh and the Facets team on a bespoke piece and had an excellent experience. I originally made an enquiry via their website and was contacted the day after. It was a smooth and seamless process which involved a consultation on specifications, sourcing, design and fittings and I couldn’t be happier. . .
If you want a wonderful bespoke service where you feel the information you get is genuine, the service is personal and the product is exceptional I can fully recommend Facets Singapore. A family business that deliver above expectations. Thank you for all your help with the selection and making of diamond earrings for my wife.
Extremely sincere and personalized service, Suresh and Nash take their time to explain and make sure I get the exact diamond and design that I am looking for. My fiancé loved the ring. A big thank you to all!!! 😘
With Nikhil and the team at Facets help we created an engagement ring that suited my Fiancé perfectly, and one that we are both incredibly happy with. Even though I was buying internationally from Australia, I immediately felt a sense of trust with their team, thanks to both their clear expertise and also their genuine care factor.
Had a really positive experience with Facets when shopping for an engagement ring!
The team in Facets were very patient with me (a first time buyer) and helped me select a diamond from their wide collection, that perfectly met my price and requirements. I enjoyed the process thoroughly, and have no regrets buying from them.
I felt like I was dealing with with a friend rather than someone trying to "sell me" something i had very little idea about. The proof in the pudding was when he convinced me to buy something slightly less expensive than my original choice! For a significant investment (such as an engagement ring) Facets Diamond allowed me to make an informed choice that I have not regretted (and made my wife happy!!)
There is something about a family- run business.. Located in a smaller size office, always with friendly smiles to greet the guests. I walked into this with zero knowledge of what to expect and within minutes, my worries went away. In the back of my head I knew exactly what I wanted, but it took the team at Facets to bring that to reality.
Can't say enough about how happy I am with what I got from you guys. Thank you and thank you. She loved the diamond ring and its absolute intricacy in detailing. Besides that, it felt like it was a personal ring, not something that has been copy and pasted by every other jewelry store...
The diamond I originally had set my sights on was unfortunately sold to a customer after I took some time to decide, and Nikhil kindly reached out to his international network to help me secure a similar stone of equal brilliance within 3 days. Service second to none!
I'd gladly recommend Nikhil and the Facets team to anyone considering precious stones for their loved ones.
Thank you so much for helping Dan sneakily arrange our Singapore engagement. I was blown away!
The diamond and ring are more than perfect for us. Sending the warmest wishes from here in Australia to the Facets "family".
-highly recommended!
Nikhil and the team were the most accommodating and skilled people I could hope to work with to create my dream ring. They provided a wealth of information in choosing a setting and stone and were ever patient with my questions. I was nervous having it made remotely in Singapore whilst I was in Argentina but they ensured it was exactly what I was after. . .
Nikhil and Suresh were extremely helpful in helping me select my fiancé's engagement ring. Personalised service, and honest opinions, Facets is a gem (pun intended) in a business which commonly is transactional and unpersonalized.
