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Reviews

Don't take our word for it. Read what our customers have to say on social media.

Ronnie Ng

Extremely sincere and personalized service, Suresh and Nash take their time to explain and make sure I get the exact diamond and design that I am looking for. My fiancé loved the ring. A big thank you to all!!! 😘

Clarissa Vainius

Fantastic experience at Facets! They made my wedding band vision come to life with a spin on the classic infinity band and it turned out perfect! Highly recommend!

Tom Murray

With Nikhil and the team at Facets help we created an engagement ring that suited my Fiancé perfectly, and one that we are both incredibly happy with. Even though I was buying internationally from Australia, I immediately felt a sense of trust with their team, thanks to both their clear expertise and also their genuine care factor.

Kenneth Koh

Had a really positive experience with Facets when shopping for an engagement ring!

The team in Facets were very patient with me (a first time buyer) and helped me select a diamond from their wide collection, that perfectly met my price and requirements. I enjoyed the process thoroughly, and have no regrets buying from them.

Ankur Sinha

I felt like I was dealing with with a friend rather than someone trying to "sell me" something i had very little idea about. The proof in the pudding was when he convinced me to buy something slightly less expensive than my original choice! For a significant investment (such as an engagement ring) Facets Diamond allowed me to make an informed choice that I have not regretted (and made my wife happy!!)

Shaun Tan

The diamond I originally had set my sights on was unfortunately sold to a customer after I took some time to decide, and Nikhil kindly reached out to his international network to help me secure a similar stone of equal brilliance within 3 days. Service second to none!

I'd gladly recommend Nikhil and the Facets team to anyone considering precious stones for their loved ones.

Ruby Morgan

Nikhil and the team were the most accommodating and skilled people I could hope to work with to create my dream ring. They provided a wealth of information in choosing a setting and stone and were ever patient with my questions. I was nervous having it made remotely in Singapore whilst I was in Argentina but they ensured it was exactly what I was after...

Ryan Wiener

There is something about a family- run business.. Located in a smaller size office, always with friendly smiles to greet the guests. I walked into this with zero knowledge of what to expect and within minutes, my worries went away. In the back of my head I knew exactly what I wanted, but it took the team at Facets to bring that to reality.

Dylan Lee

Many thanks to Suresh and Nikhil for their invaluable advice on my diamond selection journey. Never once hard-selling, the both of them were very patient and sincere in educating a newbie like myself on what to look out for when choosing a rock.

Sayan Gulino

Can't say enough about how happy i am with what i got from you guys. Thank you and thank you. She loved the diamond ring and its absolute intricacy in detailing. Besides that, it felt like it was a personal ring, not something that has been copy and pasted by every other jewelry store.